Medway Community Healthcare bolsters interoperability plans


Rio Electronic Patient Record system from Servelec goes live across trust

Servelec has signed a contract with Medway Community Healthcare (MCH) to implement its Rio Electronic Patient Record (EPR) system.

Rio will help MCH to align its digital services with the NHS Long Term Plan and support the social enterprise in delivering joined-up, seamless care for its patients in the community.

The trust selected Rio due to its rich functionality and its ability to integrate with several IT systems through Servelec’s Conexes cloud-based interoperability platform.

Conexes enables a safe, secure environment to share data between various systems and mobile apps to deliver an integrated approach to patient care.

It will allow MCH to easily share patient data with its partners and other critical IT systems throughout the organisation.

As an Integrated Care Provider (ICP), MCH works with acute community and mental health trusts and GPs across the region.

And Conexes will enable these trusts to connect with its EPR system, creating a local shared care record and meaning that data can be recorded and easily accessed by all partners.

Medway Community Healthcare is upgrading to Servelec’s Rio EPR from its current solution with a different supplier.

The EPR system will be used by approximately 1,300 members of staff, covering a number of different children’s and adults services, including mobile clinicians.

As Rio is mobile, accessed through a browser or mobile app, it will help clinicians provide better care to patients when treating them at home and the mobile solution will enable MCH to offer a wider range of holistic healthcare options.

Christina Caller, associate director of infrastructure and procurement at Medway Community Healthcare, said: “Rio allows us to include easy interoperability within the system, so we can stay connected with our partners and other critical IT systems in use at Medway Community Healthcare.

“Further to this, Servelec has an excellent grasp on clinical safety and has provided a thorough clinical hazard log for MCH’s senior clinical safety lead to work with.”

Neil Laycock, managing director of healthcare at Servelec, added: “Their vision to transform how data is shared across their systems, as well as those of its partners, aligns with our own aspirations to create a fully-interoperable NHS.

“As a technology provider, we advocate openness so that patients can reap the benefits of a joined-up approach to their care.”

Rio operates across mental health, child health and community care settings and manages both administrative and clinical processes.

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It also provides best-practice assessments, workflows and care pathways.